His lecturing and subject experience lies in the field of hospitality studies, with a focus on consumer behaviour, marketing the customer (guest) experience in hotel outlets (F&B and spa) as well as 'understanding consumer lifestyle and identities'.  

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Interactive discussion with Dr Neil Walsh facilitates insights into how spa 'experience-design' should embrace and engage the body and mind of the new consumer.

Lindsay has worked in hospitality bringing 20 years of experience in the luxury segment through a variety of different operational roles throughout all markets. ⁣⁣⁣⁣⁣ Lindsay began her career with FRHI hotels in 2001 – 2012 before joining Talise Wellness- Jumeirah hotels building the well-being brand for the flagship spa as well as overall brand strategy. ⁣⁣⁣⁣⁣
 

Professor Marc Cohen is a pioneer of integrative, holistic medicine and wellness research. Prof Marc Cohen has published more than 90 peer-reviewed articles, authored more than 20 book chapters, including co-editing with Oxford University’s Prof Gerry Bodeker the landmark text ‘Understanding the Global Spa Industry’ which is the first academic book documenting the global spa and wellness industry,

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​Marc will be talking about the importance of Salus Per Aquam - Health Through Water and providing practical ways to enhance water quality in spas and thereby increase the quality of the guest experience.⁣⁣⁣

Anne Bramham Bio. A respected industry mentor with more than 35 years of professional experience as a consultant, program designer and teacher of spa therapies, Anne Bramham is the founder of ASTECC (Advanced Spa Therapy and Education Certification Council ).

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Anne explores the opportunities and upside potential of spa’s sustaining message as an ‘Investment in Health. 

Don Genders, CEO, founded Design for Leisure (DFL), specialists in creating award-winning hydrothermal spa and wellness environments, in London nearly three decades ago. Don’s commitment to designing and building 5-star, European-crafted wellness journeys that seamlessly merge the health benefits of ancient bathing practices with modern design, materials and technology makes DFL the most sought-after company of its kind.

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​The pandemic has put hydrothermal bathing’s health claims into the spotlight. Don will explore the latest trends in hydrothermal and sweat bathing.