Frequently Asked Questions
Here are the answers to all those questions we are asked
Is it a must to attend each month of the virtual learning sessions for the 7-month course? Will there be any recordings after the session?
No, it is not a must to attend the sessions live as you can submit a request for the recording. Attending the live sessions gives you the opportunity to ask questions there and then and connect with the members of your class.
What if I can not get to London? Can I still do the ITEC qualification?
When do the lectures happen?
I have never written academically, is there any support available?
Am I able to retake the exams in the next group if not performed well or unable to join?
Do I get a digital certificate or physical copy?
Once you have passed your assignments, assessments and exams we claim your certificate with the awarding body and a physical certificate is sent out. We do not hold any digital copies of your certificates
How long do I have to complete my qualification?
You have 12-months of access to resources and a live subscription to submit your online assignments and assessments.
How do I make payments?
Payment is made via bank transfer and some of our students use other online payment merchants such as Western Union and MoneyGram (subject to additional fees by third-party).
Do you provide payment plans?
Do you have a refund policy?
How many recommended hours of stud per week?
We recommend 4-8 hours per week. This includes researching, watching videos, listening to podcasts and writing your assignments.
How are the arrangements if I would like to take 2 or 3 of the qualifications?
You can take all 2 or 3 qualifications at the same time with the additions of the assessment days and MCQ online exams that completes each qualification. You can complete all 3 qualifications within 11 months
How long will it take to qualify?
How do I get access to resources through Virtual Learning Environment to complete assignment each month?
You are given access to our virtual learning platform once payment has been received.