Leadership and Management

Workshops - Award - Certificate - Diploma
Start in October - Save your place NOW!

If you are an experienced senior spa leader and want to develop your skills further with a degree level spa leadership and management qualification, our ILM Level 5 Award, Certificate, Diploma and workshops qualification are for you!

 

Taught by our team of university lecturers and experienced spa leaders, you will apply the theory to your spa environment, implementing, critiquing and improving your management techniques with choices from coaching and mentoring, innovation and change, developing your team and leaderships skills, as well as marketing and advanced spa finance.

Finally an accessible degree level qualification for spa for leaders! Never stop developing yourself!

Back up your experience with a recognised degree level qualification.

Choose from our 1-Day Workshops or gain a Level 5 ILM Qualification

View our 1-Day Virtual Standalone  Workshop Modules

Why Study With Us?

12-month Membership with the Institute of Leadership & Management providing you with a wealth of resources!

FREE Access to Microsoft Office as an SEA student and Alumni

Unlimited support throughout your studies – through the community, live classes, cohort groups and tutor

FREE Attendance to Spa Education Academy Annual Online Conference

Access to recommended up to date resources 

Eligible for Student discount card or international ID

 

Level 5 Leadership and Management

We provide experienced spa leaders the opportunity to study degree Level 5 Qualifications accredited by ILM, a widely recognised awarding body that specialises in business, leadership and management. We apply the criteria to the spa industry, with spa specific research, theory and applied examples taught by our academic tutors that have years of international experience in spa leadership, backed up with teaching;

all SEA staff hold a Masters and teaching qualifications

ILM Level 5 Award in Leadership and Management


This qualification consists of 2 sessions, allowing you to focus on improving your leadership and innovation skills. The ILM Level 5 Award in Leadership and Management provides knowledge and practical tools that you can implement in your spa operations and career.

  • 2 Virtual Interactive Workshop Lecture Sessions, see brochure for criteria
  • Fully Online
  • 2 Academic Assignments applied to your spa operation
  • 2 ILM Units in business leadership and management applied to the spa context
  • ILM membership and access to resources and SEA community
  • ILM Level 5 Award in Leadership and Management Qualification Certificate
APPLY NOW




ILM Level 5 Certificate in Leadership and Management


This qualification allows you to choose from our 2 course options, each has different units giving you the opportunity to choose which course you prefer dependent upon your area of interest. The ILM Level 5 Certificate in Leadership and Management provides knowledge and practical tools that you can implement in your spa operations and career.

  • 3 Virtual Interactive Workshop Lecture Sessions
  • Option 1: Workshops: x 3 Teams, Marketing and Coaching
  • Option 2: Workshops: x 3 Finance, Innovation and Leadership
  • Fully Online, see brochure for detailed content criteria
  • 3 Academic Assignments applied to your spa operation
  • 4/5 ILM Units in business leadership and management applied to the spa context
  • ILM membership and access to resources and SEA community
  • ILM Level 5 Certificate in Leadership and Management qualification certificate
APPLY NOW




ILM Level 5 Diploma in Leadership and Management


This qualification is the highest Level 5 qualification, it includes our full suite of workshops. The ILM Level 5 Diploma in Leadership and Management provides knowledge and practical tools that you can implement in your spa operations and career.

  • 6 Virtual Interactive Workshop Lecture Sessions once per month
  • Fully Online, see brochure for detailed criteria of unit workshops
  • 6 Academic Assignments applied to your spa environment
  • 9 ILM Units in business leadership and management
  • ILM membership and access to resources and SEA community
  • ILM Level 5 Diploma in Leadership and Management qualification certificate
APPLY NOW





You can choose to attend any of our 6 workshops individually or study for an ILM Award/Certificate/Diploma in Leadership and Management. Read more about ILM

 
VIEW OUR 1-DAY VIRTUAL WORKSHOPS FOR SPA LEADERS

The workshops are virtual, interactive sessions taught by subject-specific experts with experience and academic qualifications to get you to critically evaluate yourself, your operations, your team and give you new tools and confidence to implement new strategies

Coaching and Mentoring for Stress and Conflict in the Spa Environment


This session covers the organisational benefits of coaching and mentoring in the workplace In this workshop you will:

  • Learn how to provide support mechanisms and identify and implement improvements
  • Critically evaluate your abilities and impact, focusing on identifying the potential individual, operational and organisational barriers and benefits
  • Recognising and supporting workplace stress and conflict in the post-COVID environment
  • Review communication, relationship management, collaborative working and conflict management in the spa operation
Opt to complete the assignment and gain TWO ILM Level 5 unit qualification Certificates: Managing stress and conflict in the organisation and Understanding the Skills, Principles and Practice of Effective Management Coaching and Mentoring




Enhance Your Spa Leadership


Are you constantly striving to improve your leadership skills? Dedicated to improving your self-awareness and the impact of behaviours on performance? In this workshop, you will:

  • Review the effectiveness of your leadership capability and leadership style on achieving organisational values and goals.
  • Have discussions on management strategies and implement theory and frameworks to motivate staff, improve your time management, workload planning prioritisation, and delegation.
  • Critically reflecting on your personal development, emotional intelligence and learning styles.
Opt to complete the assignment and gain your ILM Level 5 unit qualification Certificate: Assessing your Own Leadership Capability and Performance




Developing Effective Spa Teams


Are you committed to improving your spa team performance and realise the importance of organisational culture, equality, diversity and inclusion in the workplace? In this workshop, you will:

  • Align the spas organisational vision and goals to the management of strategic and development planning
  • Evaluate your spa staff training, its constraints, expectations and improvements
  • Development of multiple and remote teams, including recruitment and talent to communicate with and facilitate high performance
Opt to complete the assignment and gain your ILM Level 4 unit qualification Certificate: Developing People in the Workplace




Spa and Wellness Innovation and Change Management


Innovation and management for change are necessary for the spa environment, now more than ever. In this workshop, you will:

  • Study the continuous improvement, models, practices, features and importance of innovation and managing change in organisational objectives
  • Research and critique your operational planning for feasibility, viability, justification, including learning techniques, management models and systems to implement change
  • Learn how technology, data security, commercial awareness are applicable, create management reports, solve problems, and make informed decisions for spa and wellness innovation and change management in the current climate
Opt to complete the assignment and gain your ILM Level 5 unit qualification Certificate: Leading Innovation and Change




Marketing Management for the Spa Consumer


In this workshop, you will:

  • Set up, manage and review a marketing campaign
  • Learn about product and service marketing, the effective marketing mix, marketing interdependencies and strategies
  • Discover how to identify and segment spa consumer markets
  • Ascertain market size, share and competitor profiling
  • Review, critique and make strategic recommendations for marketing in the spa organisation
Opt to complete the assignment and gain your ILM Level 4 unit qualification Certificate: Managing Marketing Activities and Understanding the Importance of Marketing for an Organisation




Advanced Spa Finance


In this workshop, you will:

  • Develop your skills further in budgetary planning to support strategic objectives, policies, responsibilities, expectations and budget management control
  • Look at your measurement and reporting of spa performance, sources of finance/funding, stakeholders, expectations, cash flow forecasting/management, performance indicators and spa KPIs
  • Improve your effectiveness in relating budgets to objectives, outputs and recommendations to planning, including implementation processes to monitor progress and setting objectives
  • Learn how to achieve spa finance confidence and strategic planning for improvements in the spa environment
Opt to complete the assignment and gain your ILM Level 4 unit qualification Certificates: Budgetary Planning and control and Understanding Financial Management





  • Receive your digital Spa Education Academy Certificate for attendance to Workshops

 

OR

 

  • Opt to complete the assignment specific to your session and receive an accredited ILM Level 5 Qualification Unit Certificate/s at NO extra cost

 

OR

 

  • Study several units and achieve an ILM Level 5 Award/Certificate/Diploma in Leadership and Management, the equivalent level to a degree

How to Apply

1

2

3

4

5

Request Brochure

Complete Application

Receive Acceptance

Pay

Deposit 

Enrol